Wednesday, February 22, 2012

Continuous Process Improvement Services Overview

Continuous Process Improvement looks at any process within an organization and aligns the activities with the needs of the ‘customer’.

With this customer-focused approach, we help organizations use their most important asset - their people - more effectively and efficiently.

RubinBrown’s approach engages your organizations people to become part of the process improvement which strengthens the organization. As part of our services, we work with your organization to identify all key inputs and customers for each process. We also utilize data centric analysis through which we identify ways to re-align your processes to better serve the customer needs.

What Can RubinBrown Do For You?

RubinBrown professionals take a constructive approach to serving clients and are committed to the affairs of our clients. We believe that truly responsive service requires continuous attention, which means being available to you throughout the engagement.

We leverage our methodologies, tools and skills to provide comprehensive data driven recommendations and solutions. Our methodology not only makes processes more effective and efficient, but we also consider internal controls to ensure the improved process operates in a sustainable controlled manner.

Our approach efficiently gathers your personnel across your processes into a facilitated session to discuss the development of the current state and generate ideas for the future state.

These sessions are led by our experienced professionals who bring the right mix of relevant skills, including process, functional, strategic, and industry, to all Continuous Process Improvement projects.

Partners and managers with process re-engineering, automated process efficiency and organizational restructuring expertise comprise the core project team. The core team is complemented by additional industry experts as needed.

The RubinBrown approach is distinct and can be depicted as follows:

continuous_process_improvement_graphic.jpg

The overall methodology follows a proven structure from development of fact base and analysis of the current state through recommendations for the future vision.

This approach is coupled with a strong emphasis on integrated and effective project management. We recognize each client and situation is different therefore our tools are tailored to fit your needs.

Through RubinBrown’s Continuous Improvement Process Services, your organization will benefit in two key ways:

 1.
Effective Communication and Project Management

We understand the cultural shifts that occur when organizations change to meet future needs. We consider change management issues to be as critical as any of the others to the successful completion process optimization.

Effectively managing change is sometimes the most critical step of a Continuous Process Improvement project as it will lead to more buy-in from all involved and the projected efficiencies are achieved. In summary, our approach to communication and project management ensures a successful project that satisfies your needs.

 
 2.
Data-Driven Decisions

The best decisions are those made not by “gut feeling” but those supported by a clear independent analysis of the data. As we evaluate each process/function, key metrics will be identified and measured, using statistical tools, to create the business case for the future structure of the process/function.

The combination of our data driven approach and independent perspective ensures the right recommendations for your Continuous Process Improvement project.
 

Continuous Process Improvement Resource Links

The Continuous Process Improvement Group has compiled the following resources that may be helpful to you or your business:

Information Systems Audit and Control Association (ISACA) – www.isaca.org

Institute of Internal Auditors (IIA) – www.theiia.org

The Committee of Sponsoring Organizations of the Treadway Commission (COSO) – www.coso.org

   
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