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Back to Case Studies

Geotechnical Engineering & Testing Firm – ERP Case Study

Explore how a firm modernized their geotechnical workflows with ERP software.

Geotechnical Engineering & Testing Firm – ERP Case Study

Explore how a firm modernized their geotechnical workflows with ERP software.

Key Takeaways:

  • A geotechnical engineering and testing firm brought in RubinBrown to help improve business operations. Business operating processes were reviewed with key functional stakeholders and documented. This resulted in the creation of a functional model documenting how the firm wanted to operate in the future state.
  • Using the functional model as a roadmap, RubinBrown managed the selection of a new software suite to bring all business functions onto a single platform.
  • Since putting these changes in place, the firm has seen noticeable improvements in both operations and finances. The new tools and streamlined processes support better resource management and smoother project work.

Client:

A geotechnical engineering and testing firm began a business improvement effort to modernize operations and strengthen overall performance. The organization provides construction material testing, environmental services, and support for complex engineering projects across several industries. The client’s existing ERP system was outdated and no longer supported, leading to a plan to optimize workflows and prepare for a future new ERP system implementation.

Challenge:

The firm needed a simpler and more efficient way to manage its work. Teams wanted clearer visibility into daily processes, faster access to information, and a better understanding of costs across the entire business. They also needed an easy way to see profitability by project and by business line. Their current system made this difficult, which limited decision-making and overall capability.

On top of that, the firm’s core system was nearing its end of life. The database and supporting technology were outdated and no longer offered the scalability needed for future growth. Because the system was also scheduled to be sunset by the vendor, it became clear that the firm needed to start looking at a new ERP system.

Before making any decisions, the team wanted to slow down and do things the right way. They reviewed their system architecture, business processes, and internal policies to understand what was working and what wasn’t. The goal was to pinpoint areas that could be streamlined and to see where the modern functionality in today’s ERPs could help the most. This careful approach made it easier to choose a platform that would support long-term stability and bring innovative solutions to the organization.

Key Actions:

  • Completed a full operational and needs assessment to get a clear picture of how the firm worked day to day. This included reviewing current workflows, spotting bottlenecks, and creating a simple functional model to guide future improvements. As part of this review, detailed business process maps were created to show how work moved across teams. These maps made it easier for the firm to see where handoffs broke down or where tasks could be simplified. Processes covered included:
    • Opportunity to Award
    • Operational Support Services
    • Project Execution
    • Financial Management.
  • Built a strong foundation for the project by outlining the improvements the team could expect and the value each change would bring. This helped everyone align priorities and understand why certain areas needed more attention.
  • Developed and finalized the software specifications required for the new system. The team also identified edge solutions and mapped out all needed integrations to make sure the new tools would connect smoothly with existing reports, systems, and the firm’s broader management system. This work helped reduce surprises later in the project.
  • Defined clear ERP vendor selection criteria and set up weighting factors based on industry best practices, ensuring each vendor was evaluated fairly.
  • Led and supported vendor workshops to review system features, walk through each module, and answer questions in real time.
  • Helped the client compare vendors, make a confident final decision, and work through contract negotiations to secure the right terms.

Results:

After moving off their unsupported ERP system and adopting the new system, the firm saw clear improvements in how they worked day to day. The new platform brought projects, financials, and resources into one place, giving everyone a much easier way to see what was going on across the business. Teams could view project updates, budgets, and performance in real-time, which helped leaders make quicker, more informed decisions.

Stronger integration between project management and accounting also made a big difference. Billing became smoother, revenue recognition became more accurate, and the amount of manual administrative work dropped noticeably. This allowed staff to spend more time supporting clients and less time updating spreadsheets.

Resource planning improved as well. With better visibility, managers could assign the right people to each job and stay ahead of potential delays. Field teams also benefited from mobile access to project data, allowing them to submit updates, review tasks, and get approvals much faster.

The firm also strengthened its subcontractor process. Automated workflows made contract tracking easier, and consistent compliance monitoring helped reduce risk and avoid potential issues.

Overall, the new ERP acted as a more modern management system that improved collaboration, supported better decisions, and helped set the business up for future growth.

Contact Us

If you’d like to learn more about this case study or explore how RubinBrown can help your organization achieve similar results, please contact us. Our team would be glad to discuss insights, strategies, and solutions tailored to your needs.

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