By equipping future physicians with the knowledge and skills needed to navigate complex coding and billing requirements, healthcare organizations and medical schools can ensure accurate documentation, appropriate reimbursement, and compliance with regulatory standards. This can be accomplished by engaging a vendor specializing in provider education.
Medical schools prepare resident physicians to treat patients, but not to document and code the care they provide. As systems become more complex and regulatory scrutiny intensifies, the gap in training around documentation and coding becomes a systemic vulnerability:
Most resident physicians receive little to no formal instruction in documentation, coding, billing, or compliance from a coding professional. Relying solely on attendings for documentation and coding instruction may lead to the adoption of inaccurate or outdated practices, as their primary focus is often clinical care rather than coding accuracy.
Coding and documentation errors made during residency have real financial consequences. In addition to regulatory risks related to over- and under-coding, there’s also a long-term impact on salary as many physicians are paid based on data attributable to what they bill.
When surveyed, over 80% of residents said they don’t feel adequately prepared to document and bill correctly, according to the NIH.
An education platform empowers hospitals, physician practices, and administrative staff to:
Enhance Proficiency: Understand key documentation and coding principles to improve proficiency, ensure compliance, and support reimbursement using real-world, guideline-based examples.
Customized Education: Customize education to be tailored to learning needs and preferences for your organization and specialty.
Generate Efficiencies: Efficient documentation practices enhance revenue cycle management through reducing queries, coding delays, and claim denials.
Create Long-term Success: Set up residents for long-term success in their careers by building on core competencies that enhance physician performance, compliance awareness, and their understanding of physician reimbursement.
When physicians understand the “why” behind documentation and coding, they are more engaged and less frustrated with administrative tasks. Education leads to empowered physicians who are more productive and fulfilled.
At RubinBrown, our professionals have delivered quality education to providers and their staff for decades, recognizing the need to provide a comprehensive educational program. Our Healthcare Provider Documentation & Coding Education Services offer a comprehensive revenue cycle learning solution. This program allows organizations to focus on quality care for patients, with supporting continuing education and collaboration.
Our platform, RubinBrown Provider Education Portal, builds off our professionals’ knowledge and delivers documentation and coding education to empower compliant and comprehensive revenue cycle learning solutions for hospitals, physician practices, and administrative staff.
The RubinBrown Provider Education Portal, powered by Absorb LMS, provides a user-friendly, online platform with customizable learning paths and structured courses with CME approval. The portal delivers a robust range of services to support a variety of learning styles and organizational needs, including:
Digital Resource Library: A robust library of on-demand materials covering core documentation and coding topics across multiple specialties. Resources include visual guides, tip sheets, templates, and reference tools developed by our industry experts.
Live Trainings: Engage with our team of certified coding, billing, and compliance professionals during scheduled live sessions. Training focuses on real-world scenarios and regulatory updates, with opportunities for Q&A and discussion.
Interactive Quizzes: Reinforce learning through interactive quizzes built into each module. These knowledge checks help learners to assess comprehension, apply concepts in context, and identify areas for improvement, designed to turn learning into retention.
Regular Reports: Track learner progress and performance with clear reporting. Program directors and practice leaders can view engagement metrics to monitor compliance and align with training goals.
Case Studies: Learn from real-life examples that highlight common documentation and coding pitfalls, successes, and compliance concerns. Our case studies help contextualize education by walking through actual patient encounters with commentary on what was done right—or could have been done better.
Chart Audits: Receive optional chart audit services to measure documentation and coding accuracy pre- and post-training. We provide detailed feedback on individual and group performance, helping to translate education into meaningful revenue cycle and compliance outcomes.
Customized Support: Get expert guidance tailored to your needs. Our team offers personalized recommendations, curated training plans, and 1:1 consultations to maximize results.
The service is ideal for teaching hospitals, academic medical centers, advanced practice providers, larger medical groups, and physician practices. These organizations face increasing pressure to streamline revenue cycle processes while meeting training requirements for both new and experienced staff.
An education portal is not just a helpful tool. It’s an important investment in organizational success. By equipping teams with accurate, timely, and relevant education, healthcare organizations can drive compliance, optimize reimbursement, and ultimately improve patient care.
For more information on the RubinBrown Provider Education please contact one of RubinBrown’s Healthcare industry professionals.
Published: 05/27/2025
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