Please join us for RubinBrown’s Leveraging Technology for Business Success: Enhancing Customer Experience (CX), Operational Efficiency and Employee Value Seminar.

Over the last several decades companies have taken different approaches to driving efficiency, sometimes trading off improvements in one area (e.g., reducing expenses) while negatively impacting another (e.g., customer experience or employee value). Today’s competitive business environment requires a more holistic approach to enhancing business outcomes.

Join us to learn how to best leverage emerging and traditional technologies to enhance customer experience and employee value while driving operational efficiencies. RubinBrown Business Consulting Partners Rob Himes and Bob Jirgal, who collectively have more than 60 years of experience helping clients transform their operations for competitive advantage, will share insights on navigating the inherent tradeoffs of transformation initiatives to better connect with customers, improve the employee value proposition, and achieve the targeted financial goals.

 At the conclusion of our seminar, we invite you to stay for a networking event. Food & beverages will be provided.

Program Agenda:

• 3:30 - 4:00: Check-In and Registration
• 4:00 - 5:00: Seminar
• 5:00 - 6:00: Networking

After joining your peers for this seminar, you'll be able to:: 

• Identify the fundamentals of:
  • Enhancing the Customer Experience (CX) 
  • Improving Operational Efficiency
  • Maximizing Employee Value
• Recognize how increasing Employee Value can drive CX and Operational Efficiency.
•  Discuss ways that traditional and emerging technologies can play a role in enhancing customer experience, driving operational efficiencies, and increasing employee value. 

Continuing Education

 CPE Credit: 1.0
Field of Study:Specialized Knowledge
Delivery Method: Group Live
Prerequisites: None
Program Level: Basic
Advance Preparation: None
Price: No Fee

In order to be awarded the full credits, you must be present for 50 minutes of each credit hour and respond to at least 75% of the polling questions asked during the program. For more information regarding concerns and/or program cancellation policies, please contact Kalyn Harris at events@rubinbrown.com or call 1.888.591.3140. RubinBrown is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org.
  

Published: 4/21/2025

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