Displaying 19 of 19 results for ""

Case Study | September 13, 2023

RPA within the Finance Function of a large Healthcare Payer

Process Optimization to identify low-cost automation opportunities within the Finance function of a large Healthcare Payer

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Case Study | September 11, 2023

Improved Approval Processing Time by 50%, Workflow Implementation

Implemented a New Technology Platform in Support of the Request for Capital Expenditure Process for a Large Research-based Biopharmaceutical

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Case Study | September 6, 2023

Zero Backlog on Reconciliations, Medicare Advantage Process Improvement

Process Redesign and Technology Enablement for a paperless enrollment and underwriting workflow for a Large, East Coast Healthcare Payer

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Case Study | August 30, 2023

ACA EDI Implementation

Implemented Electronic Data Interface (EDI) capabilities in Support of the Affordable Care Act for a Western US Healthcare Payer

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Case Study | August 28, 2023

Reusable Strategic Decision Framework, Outsourcing Strategy

Process Redesign and Technology Enablement to Create a Cost-Effective and Value-Generating Captive Processing Center for a $1B Provider of Individual and Small Group HealthcareAuto Insurance

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Case Study | August 21, 2023

Improved Business Processes Enrollment for a Large Health Insurance Company in Illinois

Process Redesign and implementation of new contract processing and large group enrollment for a Large, Chicago-based Health Insurance Company

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Case Study | August 16, 2023

Healthcare Process Improvement Reduced Data Entry by 50%

Integrated people, processes, and technology redesign solution for the Group Enrollment and Administration process at a Large Health Payer

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Case Study | August 2, 2023

Change Management and Communication Plan

Led the Change Management to replace a site, property, and people database for a research-based biopharmaceutical

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Case Study | July 31, 2023

Customer Service Process Improvement

Process Redesign for the customer service unit in a Medicare Advantage division of a Large, East Coast Healthcare Payer

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Case Study | July 26, 2023

Small Group & Individual Process Improvement

Process Redesign and Technology Enablement for a paperless enrollment and underwriting workflow for a Large, East Coast Healthcare Payer

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Case Study | July 17, 2023

Consistent Approach to Call Handling, Customer Service Strategy and Implementation

Developed and Implemented a New Customer Service Delivery Model for a National Provider of Affordable, Comprehensive Health Plans

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Case Study | July 12, 2023

Clear Business Case for Project Approval, Enterprise Project Planning Strategy

Created Structure and Discipline around a long-term Enterprise Planning Project for a $1B Small Group and Individual Healthcare Payer

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Case Study | June 26, 2023

SBC Process Design and Implementation

Process Redesign and Technology Enablement for SBC compliance in a Large, East Coast Healthcare Payer.

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Case Study | June 21, 2023

99% Claims Payment Accuracy, 98.5% Procedural Accuracy, Outsourcing Strategy and Implementation

Process Redesign and Change Management to define a flexible, scalable workforce for an East Coast Healthcare Payer.

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Case Study | June 19, 2023

Operations Consolidation for a $25B Healthcare Payer

Project Planning Consolidation with over $20M in Year 1 Savings for $25B Healthcare Payer

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Case Study | June 14, 2023

New Product Strategy and Implementation

Insurance Product: Realignment and Relaunch - Serving more than 1 million members on the east coast

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Case Study | June 12, 2023

Improved FCR Customer Service Process Improvement

Process Redesign for a customer service unit in a Large, East Coast Healthcare Payer

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Case Study | June 12, 2023

Improved Consistency in Process, Sales Operations Process Redesign and Implementation

Process Redesign for the sales operations of a $400M Provider of Non-Standard Auto Insurance

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Case Study | May 31, 2023

Streamlined Annual Conference Planning + Execution, Annual Meeting Process Improvement and Implement

Process Redesign and implementation for an Association of Medical Professionals A national association that supports its member’s ability to practice their specialty through education, research, and advocacy

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